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What is the NHS Friends and Family Test?

Thorney Medical Practice wants you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our services.

It is based on one simple question:

“How likely are you to recommend our service to friends
and family if they needed similar care or treatment?”

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes what will ensure we can offer the best possible care.

If you prefer to give us your comments anonymously, then please do so. If you do leave your contact details then we might get in touch, to talk to you about your feedback so we can better understand your views.